Information Page
Introducing Tried & True by Trendy Tots!
Buy What You Love. Sell What You Outgrow. ❤️
Welcome to Tried & True by Trendy Tots, our children's resale store! We're making it easier for families to sell the items their children have outgrown and shop for quality clothing, toys, and books at affordable prices.
Please note: Our buying and selling program is available exclusively at our Grant Park Shopping Centre location in Winnipeg.
How Does Our Intake Program Work?
Step 1: Book an Appointment
If you'd like to receive a cash offer for your items, an appointment is required.
Click here to book your intake appointment.
Don't have an appointment? You're still welcome to drop off your items, but we can only offer payment in the form of a Trendy Tots electronic gift card.
Step 2: Drop Off Your Items
When you arrive, we'll ask you to register your phone number and sign our intake form.
A few things to keep in mind:
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Clothing must be freshly washed and in good condition. We do not accept underwear or socks.
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Toys must be clean, complete, and in working condition.
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Books must have all their pages and be in good condition.
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We accept children's items from newborn to approximately 10 years of age.
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We recommend bringing your items in a bag or box that you don't need returned.
Step 3: Let Us Do the Work!
Our team will review your items and determine which are a good fit for our store.
You can expect to receive an offer by email or text message within 1–14 days.
Unlike a consignment store, we purchase your accepted items directly from you. You don't have to wait for your items to sell before receiving payment.
What Items Do We Accept?
Our focus is quality children's clothing, footwear, toys, and books.
While we appreciate every item brought to us, purchasing decisions are based on brand, condition, seasonality, customer demand, and the amount of inventory we currently have.
Some of our preferred brands include:
Souris Mini, Deux Par Deux, Headster, Little & Lively, LP Apparel, ZARA, H&M, Skechers, Jan & Jul, Stonz, Calikids, Nano, The North Face, Therm, Bogs, Native, Hatley, RuffleButts, and Mebie Baby.
This isn't a complete list! We're happy to consider other quality brands.
Brands we may purchase but have a lesser value include:
Joe Fresh, UNIQLO, Gymboree, Rococo, OshKosh, Pekkle, Carter's, Circo, Child of Mine, First Impressions, Old Navy, The Children's Place, George, Arizona, Nevada, Cherokee, Kirkland, and Gerber.
Items outside our preferred brands may be considered on a case-by-case basis.
Please note: Due to space limitations, we are not currently accepting baby gear, including cribs, strollers, car seats, high chairs, or swings.
How Do We Determine What to Offer You?
Our 70/30 Purchasing Structure
We believe in being transparent about how our offers are calculated.
At Tried & True, we use a 70/30 purchasing structure based on what we believe we can realistically resell your items for.
You receive 30% of our estimated resale price.
For example:
|
Estimated Resale Price |
Your Cash Offer |
|---|---|
|
$10.00 |
$3.00 |
|
$20.00 |
$6.00 |
|
$30.00 |
$9.00 |
|
$50.00 |
$15.00 |
Why Do We Keep 70%?
We completely understand that receiving 30% of an item's estimated resale value might initially feel low, especially when you've spent your hard-earned money purchasing beautiful clothing, toys, and books for your children.
However, there's much more involved in running a resale business than simply buying an item and selling it for a higher price.
When we purchase your items, we take on 100% of the financial risk.
We pay you with the hope that someone else will eventually purchase those items from us. Unfortunately, that doesn't always happen.
Some items may take weeks or months to sell, while others may need to be discounted, placed on clearance, or may never sell at all.
We also have the everyday expenses that come with running a business, including:
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Paying our employees to sort, inspect, price, clean, and merchandise items.
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Rent, utilities, insurance, and other operating costs.
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Payment processing fees, supplies, and equipment.
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Advertising and marketing.
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Losses on merchandise that doesn't sell or needs to be discounted.
And, of course, we are a business, and we do need to earn a profit to remain open and continue offering this service.
The remaining 70% is not simply profit. It helps cover these expenses and the risk we take when purchasing inventory.
In return, we offer you the convenience of not having to photograph, list, advertise, negotiate, meet buyers, or wait for individual items to sell.
We handle all of that for you!
We understand our purchasing structure may not be the right fit for everyone, and that's completely okay. If you'd prefer to sell your items privately in the hopes of receiving a higher amount, we absolutely understand.
How Do You Get Paid?
Once we've completed your intake assessment, we'll send you an offer by email or text message within 1–14 days.
Your offer will reflect the total amount we're prepared to pay for the items we've selected.
Please note that offers are not itemized.
If certain items cannot be included due to their condition, brand, or suitability for our store, we'll let you know.
You'll then have three options:
Option 1: Accept Our Cash Offer
Receive your payment by e-transfer within 1–10 business days, excluding weekends and statutory holidays, after accepting your offer.
Cash offers are only available to customers who booked an intake appointment.
Option 2: Accept a Trendy Tots Electronic Gift Card
Choose to receive your payment as an electronic gift card that can be used toward future purchases at Trendy Tots.
Your gift card will be sent directly to your email address.
Option 3: Decline Our Offer
If our offer isn't what you'd hoped for, that's completely understandable. You're welcome to decline and arrange to have your items returned.
A Little More About Payment Timelines
Because we're a small business purchasing inventory upfront, we've established a payment window of 1–10 business days for accepted cash offers.
This allows us to manage our purchasing budget and cash flow while continuing to purchase inventory from other families.
We are not a consignment business. Once your offer has been accepted, your payment is not dependent on whether we successfully resell your items.
We appreciate your patience and understanding.
What Happens to Items We Don't Purchase?
Our goal is to make the process as convenient as possible, including eliminating unnecessary return trips.
Whenever possible, we'll manage items that aren't included in your offer on your behalf, provided you've agreed to leave them with us.
However, we may occasionally ask you to collect items that aren't suitable for our store.
If you decline our offer or would like your unaccepted items returned, you'll have 7 business days to arrange pickup.
If returning to the store isn't convenient, we can arrange to courier your belongings back for an additional fee, generally between $8 and $12.
Items not collected within the required pickup period may be donated or otherwise handled in accordance with the intake agreement signed at drop-off.
One Last Thing! ❤️
We know that the items you bring to us represent money you've spent and memories you've made.
Please remember that our offers are not a reflection of what your items originally cost or what they're worth to you. They're simply based on what we believe we can reasonably pay while operating a sustainable resale business.
We genuinely appreciate every family who chooses to sell to us, and we hope our program makes passing along your children's outgrown items a little easier.
Thank you for supporting our locally owned business!
Tried & True by Trendy Tots
Buy What You Love. Sell What You Outgrow.