Free Local Winnipeg, MB delivery options with $50 purchase or more / Spend $125 FREE shipping (Canada & USA)

Return / Exchange Policy

Last Updated: December 16th, 2020

Trendy Tots will gladly exchange or provide a store credit in the form of a gift card for your items within 14 days of purchase. Please ensure the price tags are attached and the items are unworn and unwashed. 

Any order placed online with a cancellation request will be refunded to store credit in a form of a gift card.

Trendy Tots does not accept returns.

HOLIDAY PURCHASES

Trendy Tots purchases for the Holiday season (in-store or online) November 1, 2020 or later can be exchanged at any of our locations, until January 14, 2021. Exchanges or store credit as a gift card only, no refunds, no price adjustment on previous purchases.

BLACK FRIDAY, NOVEMBER 27 PURCHASES

  • All Sales Final - No exceptions
  • Not applicable on previous purchases
  • One transaction per customer

Local Delivery (Winnipeg, MB area) exchanges

Online orders with the delivery method of Local Delivery in the Winnipeg, MB area selected your 14 days exchange time period starts on the day your order was delivered. You can exchange in-store (currently not available due to government of Manitoba restrictions); however, Curbside exchange at our Outlet Collection location 555 Sterling Lyon Parkway, Winnipeg, MB R3P 2T3 is available at our designated dates and times. We can also have one of our local delivery drivers pick up your exchange item(s) for a $4 fee on our designated local delivery dates and times. If you have a new order to be delivered, we can do the exchange with that order and the additional $4 would not be charged. Shipping your items for exchange is an option but the shipping cost is the responsibility of the customer and the shipping of any exchange items back to the customer is the responsibility of the customer.

Curbside Pickup exchanges

Online orders with the delivery method of Curbside Pickup selected your 14 days exchange time period starts on the day of your selected Curbside Pickup. If you miss or change your pickup day from the original date selected your 14 days exchange period starts on the original Curbside Pickup date selected. You can exchange in-store (currently not available due to government of Manitoba restrictions); however, Curbside exchange at our Outlet Collection location 555 Sterling Lyon Parkway, Winnipeg, MB R3P 2T3 is available at our designated dates and times. We can also have one of our local delivery drivers pick up your exchange item(s) for a $4 fee on our designated local delivery dates and times. Shipping your items for exchange is an option but the shipping cost is the responsibility of the customer and the shipping of any exchange items back to the customer is the responsibility of the customer.

Shipping exchanges

Online orders with the delivery method of Shipping selected your 14 days exchange time period starts on the day your order was delivered to the shipping address provided. If you live in the Winnipeg, MB area or close by you can exchange in-store (currently not available due to government of Manitoba restrictions); however, Curbside exchange at our Outlet Collection location 555 Sterling Lyon Parkway, Winnipeg, MB R3P 2T3 is available at our designated dates and times. Shipping your items for exchange is an option but the shipping cost is the responsibility of the customer and the shipping of any exchange items back to the customer is the responsibility of the customer.

Any questions please do not hesitate to contact us hello@trendytotswpg.ca